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Terms of Service

Last updated: May 7, 2026

1. Agreement

These Terms of Service (the “Terms”) form a binding agreement between you (“Customer,” “you”) and RingMate, operated by Skdaddle LLC (“RingMate,” “we,” “us”), governing your access to and use of the RingMate website, dashboard, APIs, embeddable widget, and related services (collectively, the “Service”). By creating an account, installing the widget, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You represent that you have authority to bind the business on whose behalf you sign up. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at contact@skdaddle.com of any unauthorized use.

3. Description of the Service

RingMate is an AI-driven intake agent for home-services businesses. The Service captures inbound leads from your website, SMS, and phone calls, conducts a qualifying conversation, and books appointments into your existing scheduling tool (such as Jobber). The Service relies on third-party providers, including Jobber for scheduling, Twilio for SMS and telephony, Vapi.ai for voice, Anthropic for AI inference, Stripe for payments, and Supabase and Amazon Web Services for hosting.

4. Subscription, trial, and fees

The Service is offered on a recurring subscription basis at the price stated on our pricing page at the time of signup. New customers may receive a free trial period; after the trial, the subscription renews monthly until cancelled. You authorize us and our payment processor to charge your designated payment method for all fees due. Fees are non-refundable except where required by law. We may change pricing on at least 30 days’ notice; changes apply to renewals after the notice period.

5. Customer data and your customers

You retain all rights to the data you submit to the Service and to the data of your own customers that the Service collects on your behalf (“Customer Data”). You grant RingMate a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely as needed to provide the Service. You are responsible for the lawfulness of Customer Data, for obtaining all consents required to send SMS and record calls in your jurisdiction, and for posting your own privacy notice to your end customers where required.

6. Acceptable use

You agree not to:

  • Use the Service for unlawful, deceptive, or harassing purposes;
  • Send SMS or place calls in violation of the Telephone Consumer Protection Act, the CAN-SPAM Act, applicable state laws, or carrier rules;
  • Upload content that infringes intellectual property, contains malware, or violates third-party rights;
  • Reverse engineer, scrape, or attempt to extract the underlying source code or models, except as permitted by law;
  • Interfere with the Service’s integrity, bypass usage limits, or use it to build a competing product.

We may suspend or terminate accounts that violate these rules, and we may cooperate with law enforcement requests where lawfully required.

7. Third-party integrations

The Service connects to third-party services you authorize, including Jobber. Your use of those services is governed by their terms and privacy policies, not ours. You are responsible for maintaining your accounts with those providers and for the accuracy of the OAuth permissions you grant. We are not liable for outages, data loss, or other issues caused by third-party providers, but we will use reasonable efforts to surface errors clearly in the dashboard.

8. Intellectual property

The Service, including the software, design, prompts, models, trademarks, and documentation, is owned by RingMate or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription, solely for your internal business purposes. All rights not expressly granted are reserved.

You may provide feedback or suggestions about the Service. You grant us a perpetual, royalty-free license to use that feedback without restriction.

9. Confidentiality

Each party may receive non-public information from the other (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it with at least reasonable care. Confidential Information does not include information that is or becomes public through no fault of the receiving party or that is independently developed.

10. Termination

You may cancel your subscription at any time through the Stripe Customer Portal or by contacting us. We may suspend or terminate your access for material breach of these Terms, non-payment, or risk to the Service or other customers. On termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period (typically 30 days) and then may delete it.

11. Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that AI outputs will be accurate, that bookings will be error-free, or that the Service will be uninterrupted. You are responsible for reviewing AI-generated messages and bookings before relying on them.

12. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, arising out of or related to these Terms or the Service, even if advised of the possibility. Each party’s aggregate liability arising out of or related to these Terms will not exceed the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You will defend and indemnify RingMate and its affiliates from any third-party claims arising out of: (a) your Customer Data; (b) your use of the Service in violation of these Terms or applicable law, including telecommunications and consumer protection laws; or (c) your acts or omissions in performing services for your end customers.

14. Modifications

We may update these Terms from time to time. Material changes will be communicated by email or by notice in the dashboard at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Salt Lake County, Utah for any dispute not subject to arbitration. Each party waives any right to a jury trial.

16. Contact

Questions about these Terms? Email contact@skdaddle.com.